Reddit user Schwagschwag shared his frustration on the website’s music forum on Sunday and claimed he received a refund for this month’s payment after contacting customer service.

But some subscribers online have been decrying the decision as an imposition of advertisements on what are supposed to be ad-free accounts, with a select number taking their complaints directly to the company with requests for refunds. streaming record in only three days and putting him on pace to debut at No. The campaign was intended to be a quirky celebration of Spotify’s top streaming artist, helping him to break the one-week U.S. This is the first time a single artist has taken over multiple Spotify playlists on the same day, a rep told Billboard last week. Heralding what Spotify referred to as “Scorpion SZN,” Drake was placed so prominently on the streaming service’s editorial playlists that his image was even used on those that did not feature his music - “Best of British,” “Massive Dance Hits” and “Happy Pop Hits” among them. With the release of Drake‘s latest album, Scorpion, on Friday, Spotify spent the weekend spreading the news with a first-of-its-kind promotional takeover that might have helped hype up fans but also turned off some subscribers enough to ask for a refund.

Spotify customer service refund